
Privacy Policy
At Family Care Options, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and services.
Information We Collect
When you book a service through our website, we may collect personal information including your name, address, phone number, email, and payment details. This data is collected solely to process bookings, facilitate communication, and ensure a smooth and reliable service experience.
How We Use Your Information
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Payment Information: Credit or debit card details are used exclusively for charging service fees and any applicable overdraft or late cancellation fees. We do not store your full payment details after the transaction is processed.
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Contact Information: We save your email address and phone number only if you complete a booking. This helps us confirm appointments, provide service updates, and ensure reliable communication between you and our team.
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Marketing Emails: If you voluntarily submit your email via a form (e.g., to sign up for a newsletter), we may retain it to send promotional emails, newsletters, and service updates. You may opt out of these communications at any time by using the unsubscribe link provided in each email.
Data Protection
We use secure, encrypted systems to store and process personal data. Your information is never sold or shared with third parties without your consent, except where required by law or to fulfill our services. We comply with applicable privacy regulations and are committed to maintaining the confidentiality and security of your data.
For questions about our Privacy Policy or how your information is handled, please contact us directly.